Petra Capital (“we”, “us” or “our”) recognise the importance of privacy and is committed to protecting the privacy of individuals when handling their personal information.

This Privacy Policy explains how we will collect, hold, use, disclose, protect and otherwise handle your personal information in an open and transparent manner in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). By providing us with your personal information you consent to us using, disclosing and otherwise handling your personal information in accordance with this Privacy Policy as updated from time to time.

Personal information that we collect and hold

We may collect and hold your personal information for the purposes of providing our stock broking services to you and complying with other legal requirements.

The kinds of personal information that we may collect and hold include your name, date of birth, tax file number, email address, home address, phone number and bank account details.

Where you do not provide us with all or some of your personal information that we request then we may not be able to provide you with our services.

Clickstream data that we collect and hold

We may use cookies, web beacons or similar technologies to collect de-identified information about your visits to our website (“Website”) for the purpose of improving your experience browsing our Website. For example, when you visit our Website we may collect your information about your operating system, browser type, pages accessed, documents downloaded, previous visits, referring website, and visit dates and times. You may set your browser to disable cookies but some parts of our Website may not function properly if cookies are disabled.

Our online enquiry form on our Website also collects the personal information you enter. This information is used for the sole purpose of answering your enquiry.

How we collect and hold personal information

We will usually collect your personal information directly from you.

We may collect your personal information in a variety of different ways including in person or by telephone, letter, facsimile or email.

We may hold your personal information that we collect in both physical and electronic storage facilities including paper-based files and computer databases.

How we use and disclose personal information

We may use and disclose your personal information that we collect to enable us to provide stock broking services to you and for other related purposes. For example, we may use and/or disclose your personal information to:

– verify your identity;
– administer your accounts, investments and the services we provide to you;
– comply with our internal policies and procedures;
– comply with laws, regulations, rules, directions or requests from regulatory or government agencies.

We may disclose your personal information for the purposes described above to our suppliers, contractors, professional advisers, government agencies or regulators or other parties involved in the management of your account. These third parties may be in other countries where laws in relation to the processing of personal information are not consistent with the Australian Privacy Principles or the Privacy Act. While we may take steps to try and ensure that these third parties do not breach the Australian Privacy Principles in relation to your personal information, the overseas recipient may breach the Privacy Act and/or the Privacy Principles. By providing us with your personal information you accept that we may make disclosures to overseas recipients on this basis.

How we protect personal information

We will take all reasonable steps to protect your personal information that we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure using both physical and electronic security measures.

By providing us with your personal information over the Internet you accept that such information will be transmitted at your own risk as the security of such information cannot be guaranteed.

We will not retain your personal information if we no longer need it for any purpose for which we may lawfully use or disclose it and we are not authorised or required by law to retain it.

Personal information access and correction and complaints

You may request us to provide you with access to any of your personal information that we hold. You should promptly notify us if you become aware that any of your personal information that we hold is inaccurate, out-of-date, incomplete, irrelevant or misleading.

If you have concerns about whether we have complied with this Privacy Policy or the Privacy Act you can raise your concerns with our Compliance Manager. You can contact our Compliance Manager via fax, telephone or by post on the details set out below. Our Compliance Manager will investigate your complaint and advise you of the outcome. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner.

You can contact our Compliance Manager using the contact details below:

Compliance Manager
Petra Capital
Phone: 02 9239 9600
Fax: 02 9299 5610
Address: Level 17, 14 Martin Place Sydney NSW 2000

Privacy Policy updates

We may update this Privacy Policy from time to time to take into account changes in our practices for the handling of personal information by publishing an amended Privacy Policy on our Website. You should regularly review the most recent version of this Privacy Policy available on our Website.